Last updated:
When you use our clothing repair and sewing services, we collect information necessary to provide quality service and maintain customer records. This includes your name, contact information, garment details, measurements, and service preferences. We collect this information when you visit our location, contact us via phone or email, or submit inquiries through our website.
We use your personal information to fulfill service requests, communicate about your garments, provide quotes and invoices, schedule appointments, and maintain records of work completed. Your contact information allows us to notify you when repairs or alterations are complete and to follow up on service quality. Measurement data is retained to facilitate future alterations and ensure consistent fit across multiple projects.
We do not sell, trade, or rent your personal information to third parties. Your data is used exclusively for providing sewing and repair services. We may share information only when required by law or to protect our rights and property. Payment processing is handled through secure third-party processors who maintain their own privacy standards.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Customer records are stored securely and access is limited to staff members who need the information to provide services. While we strive to protect your data, no method of transmission or storage is completely secure.
Garments left for repair or alteration are stored securely in our workspace. We maintain records linking each garment to its owner. Items not collected within 90 days of completion notification may be donated or disposed of after reasonable attempts to contact the owner. We are not responsible for items left beyond this period.
Our website uses cookies to improve user experience and analyze site traffic. These cookies do not collect personally identifiable information unless you voluntarily provide it through contact forms. You can disable cookies in your browser settings, though this may affect website functionality.
You have the right to access, correct, or delete your personal information held by crexalonphor. You may request copies of your data or ask us to remove your information from our records, subject to legal retention requirements. Contact us to exercise these rights or ask questions about your data.
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated date at the top of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.
For questions about this privacy policy or how we handle your personal information, contact us at:
Crexalonphor
Level 2 3/4 Underwood Rd
Homebush NSW 2140, Australia
Phone: +61 1300 467 823
Email: help@crexalonphor.world